Shipping and Payments

PROCESSING TIME

Please allow 1-5 business days for your orders to be processed and sent out to you. We strive to send them out as soon as possible. Please note we can not be held accountable for shipping delays outside of our control with our carriers. 

 

 

STANDARD AND EXPRESS SHIPPING   

Please allow 5-9 business days for standard shipping Australia Wide and 2-3 Business days for express post for your items to be received. Whilst we are in these unprecedented times due to COVID-19 please note we take no responsibility for any unexpected delays from the courier companies we use, however we encourage you to monitor your parcels via the tracking number you are provided with when they get sent out. Feel free to email us with any concerns.   

 

PRE-ORDERS

We will always try our best to ensure you can get your hands on our stock as soon as possible however pre-orders are sometimes the best way to prepare yourself to not miss out. We encourage you to jump on and secure your orders as soon as they go live to avoid disappointment. If your order contains both pre-order items and in-stock items, the order will be held until the pre-ordered item(s) arrive and then your order will be shipped together. Please let us know if you would like to spilt your order and have the in-stock items sent immediately. You will be required to pay any extra shipping fees if we ship items separately.

 

* Please use the above information as a guide only and understand that we will do our very best to get all of your parcels to you in a timely manner*